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AI receptionist for service businesses

Every call answered.Every lead called back.

Flowbots gives your business AI voice and text agents that pick up around the clock, call new leads back within minutes, and book real appointments on your calendar while you are on the job.

Pay as you go. No monthly fee and no contract.

Example conversation

Incoming call. Late evening, after hours.

Caller: Hi, my water heater is leaking pretty badly.

Agent: I can get a technician out first thing tomorrow. Does 8 AM work?

Booked. Added to your calendar.

Text, next morning. Photo: the leak under the tank. Thanks, that helps. Your technician will bring the right parts. See you at 8.

How it works

From website to answering calls, in three steps

Setup is guided from start to finish. You review and test each agent, and it answers customers only once you publish it.

  1. Step 1: Add your website

    Your agent reads it and learns your services, hours, service area and policies. You review what it found and fill any gaps before it takes a single call.

  2. Step 2: Connect your tools

    Link GoHighLevel for calendars and contacts, or run without a CRM. Bring a number from your own Twilio account. Then test your agents in the browser.

  3. Step 3: Go live

    Publish, and your agents answer your number and your texts. You follow every call and conversation from one dashboard, and step in whenever you want.

What you get

One receptionist across calls and texts

Voice and text agents that share what they know about each customer, and a dashboard that shows you everything they did.

Voice agents

A receptionist on every line, day and night

An inbound agent answers every call, qualifies the caller and books the job. An outbound agent calls new leads back within minutes, while they are still deciding who to hire.

  • Answers 24/7, nights and weekends included
  • Transfers to your team when a caller needs a person
  • Full transcript and recording after every call

Text agent

Texts answered like your best front-desk person

Your text agent replies to SMS, books, reschedules and cancels appointments, and reads the photos customers send so it understands the job before anyone arrives.

  • Books, moves and cancels appointments by text
  • Understands photos of the problem
  • Carries on from the call without losing context
  • Calendar booking

    Real appointments, not callback requests

    Agents check availability and book straight into your GoHighLevel calendar. No CRM? Flowbots can book without one.

  • Speed to lead

    New leads hear from you first

    When a lead comes in, Flowbots calls or texts them automatically. If they do not answer, it tries the other channel. Leads outside your hours are contacted when your hours open.

  • Nurture

    Follow-ups that never forget

    When someone calls or texts but does not book, your text agent keeps following up on the rhythm you set, and stops the moment they reply, book or opt out.

  • Messages inbox

    Take over any conversation, hand it back

    Every text thread in one inbox. Reply yourself and the agent steps aside for that conversation until you hand it back.

  • Analytics

    See what your agents turned into

    Bookings by channel, new leads, texts handled and take-overs, counted from real calls and conversations. Test calls are left out.

  • Quality

    Agents that get checked, and get better

    Automatic tests, reviews of real calls, and suggested fixes for each agent, so you can see what went wrong and correct it.

  • Pay-as-you-go wallet

    Top up a balance and your agents draw from it per call and per message.

  • Your own numbers

    Bring your Twilio numbers, or text through GoHighLevel conversations.

  • Compliance built in

    STOP and opt-out handling, quiet hours, and a call recording disclosure.

Integrations

Works with GoHighLevel and Twilio

Keep the CRM and the phone numbers you already have. Flowbots plugs into them instead of replacing them.

  • GoHighLevel

    Connect your sub-account and your agents work inside the CRM you already run.

    • Book into your calendars
    • Contacts, bookings and call notes go to your sub-account
    • Text through GoHighLevel conversations
    • Your do-not-contact tags are respected
  • Twilio

    Keep the numbers your customers already know. They keep working, and your agents answer them.

    • Bring numbers from your own Twilio account
    • Use them for calls and texts
    • Buy a new number on your account when you need one

FAQ

Questions, answered

Do I need GoHighLevel?

No. With GoHighLevel connected, agents book into your calendars and text through your conversations. Without a CRM, Flowbots can still answer, text and book appointments.

Can I keep my phone number?

Yes. Bring a number from your own Twilio account. It keeps working exactly as it does now, and your agent answers it.

How does pricing work?

Pay as you go. You top up a balance and your agents draw from it per call and per message. There is no monthly fee and no contract.

What if a customer wants a real person?

Voice agents can transfer the call to your team. In the messages inbox anyone on your team can take over a text conversation, and hand it back to the agent when they are done.

What happens when someone texts STOP?

They are opted out on that channel and are not contacted again. Follow-ups stop, quiet hours are respected, and calls carry a recording disclosure.

How do I know the agents are doing a good job?

Every call has a transcript and recording. The Quality page runs automatic tests, reviews real calls and suggests fixes for each agent, and Analytics shows what calls and texts turned into.

Stop losing jobs to voicemail.

Set up your AI receptionist, test it in your browser, and go live when you are ready.